Last updated on 24.07.07
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These Terms and Conditions
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on to the site (see date above). You will be asked to read and accept the Terms and Conditions each time you place an order to ensure that you are familiar with the most current ones.
Please note that different terms, including prices, delivery charges, delivery times and returns policies, may apply to purchases made in one of our stores.
Our Contract
You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button.
After you submit an order we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in an email acknowledging receipt of your order (Order Acknowledgement). We will then send a further email when we start to process your order (Order Processing). Please note that these emails are both acknowledgements, not acceptance of your order.
Subject to the paragraph headed “IMPORTANT” underneath the “Prices and Payment” section below, acceptance of your order and the creation of a legally binding contract between us will only occur when we send you an email confirming your order (Order Confirmation). This will contain details of how your products will be delivered to you. Alternatively, we may decline all or part of your order for any reason, in which case our Order Confirmation email will tell you so.
We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit one of our stores. Please note that products, prices and offers in our stores may differ from those featured on this site.
Prices and Payment
All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges. For details see ‘Delivery and Installation’ below.
The total cost of your order will be the price of the products you order, the applicable delivery charge, plus any additional services you choose e.g. installation. All these will be set out clearly in your Shopping Basket before you submit your order.
Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If something becomes unavailable we may offer you an alternative or suggest that you visit one of our stores.
IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send you the product(s) (even if you have received your order confirmation email). We will contact you where we become aware of an error and ask whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order, you will receive a full refund of any charges paid in advance.
We accept payment by most major credit and debit cards. Payment is deducted when we process your order. For Reserve & Collect orders you can also pay in cash, but not by business account or cheque. Payment is taken when you collect the goods.
DELIVERY AND INSTALLATION
Last Updated 27.11.08
Where We Deliver
Delivery must be to an address in the United Kingdom, but excluding the Channel Islands and, for some larger items, the Isle of Man, Anglesey, the Isles of Scilly and the Scottish Islands. All deliveries must be signed for except for items sent by post and which are small enough to be put through your letterbox. Please make sure you keep the receipt enclosed with your goods.
Delivery Charges
We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered and whether you choose standard delivery of 5 working days and whether or not you have all of your products delivered at the same time. You only pay one delivery charge for each order, irrespective of the number of products ordered. If you order two or more products which fall into different categories, the higher charge applies.
The applicable standard delivery charge is shown on each product page. There are additional charges if you choose a premium delivery service, or if you opt to have your product installed or your old appliance taken away. You will always be able to see all applicable charges before submitting your order.
Please note that delivery arrangements may differ if you choose a delivered direct from the supplier. You will be given full delivery details during the order process.
How We Deliver
Smaller products are generally delivered either by courier or by post. If your product is one which is delivered by courier.
Cookers, fridge/freezers, washing machines, dryers, dishwashers, plasma TVs, some large screen TVs and similar items are generally delivered by our own delivery service or by the supplier. For these larger products you will be asked or told about delivery dates for standard delivery as part of the order process.
We will notify you which delivery method we will use when we send you the Order Confirmation email. Very occasionally different products in the same order may be delivered separately.
Delivery Times
For certain goods we will specify an “expected delivery date”.
In all other cases set out below, delivery times are calculated in working days i.e. Monday to Friday inclusive but excluding Bank Holidays. If you order after 3pm, please calculate your delivery time as if your order had been placed the following working day. For delivery on the next weekday (if available), please order before 10am.
Standard Postal and Courier Deliveries
Standard postal and courier deliveries should arrive within 2-5 working days of placing your order. To avoid disappointment, please allow a little extra time during busy sales periods. For extended bank-holiday periods like Christmas and Easter please allow 7-10 working days
Supplier Home Delivery
Some of our products are delivered direct from the supplier, subject to availability. Some are made to order. Some can only be delivered to mainland Great Britain addresses. You will be contacted by phone or email to confirm precise details. As a rule of thumb, please allow up to 28 calendar days for delivery, unless the product page states otherwise.
LCDs, Plasma and TFT products
These are generally delivered by the supplier to mainland Great Britain addresses only. Please allow up to 20 working days, unless the product page says otherwise. .
IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, these cannot be guaranteed as occasionally delivery times may be affected by factors beyond our control e.g. problems obtaining authorisation for your payment. We will inform you if we become aware of an unexpected delay.
Please allow extra time for deliveries to Scottish Islands or if you apply for credit. We need to receive your signed application form back before we can process your order; this can add 5 working days to delivery times.
This Website
We, our Group companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
General
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Additional terms and conditions may apply for prize competitions, prerelease orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the Logic Electronic website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
Items sold on this website are generally intended for normal domestic and consumer use and not for resale or commercial use. We reserve the right to refuse access to this website, to remove or edit content, or to refuse or cancel orders at our discretion. If we cancel an order, it will be without charge to you, and we will reimburse any payment made by you |